Safety for Seniors

Ombudsman Program for Seniors

• Long-Term Care (LTC) Ombudsman programs are federally mandated, state-operated, free, and confidential services that protect the health, safety, and rights of seniors in nursing homes, assisted living, and board-and-care facilities. They investigate complaints, resolve conflicts, and advocate for improvements in quality of care. 

How to Find Local Assistance:

• National Resource Center: Visit the National Long-Term Care Ombudsman Resource Center website for state-specific contact information.

• State Agencies: Each state has a designated office, often within the Department of Elder Affairs (e.g., in Florida, it is managed by the Department of Elder Affairs). 

Reporting Senior Abuse

• The National Center on Elder Abuse:  www.ncea.aoa.gov

• https://www.helpguide.org/aging/healthy-aging/elder-abuse-and-neglect